Enabling your router's remote management

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Quick and easy solutions are available for you in the NETGEAR community.

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Complimentary Support

NETGEAR provides complimentary technical support for NETGEAR products for 90 days from the original date of purchase.

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NETGEAR Premium Support

GearHead Support for Home Users

GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:

  • Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards
  • Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat
  • Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender
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ProSUPPORT Services for Business Users

NETGEAR ProSUPPORT services are available to supplement your technical support and warranty entitlements. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs:

  • Product Installation
  • Professional Wireless Site Survey
  • Defective Drive Retention (DDR) Service
Learn More

Where to Find Your Model Number

To find the model/version number, check the bottom or back panel of your NETGEAR device.


Select a product or category below for specific instructions.

N Routers

Nighthawk Routers

Powerline and Wall Plug Extenders

Cable and DSL Modem Routers

ReadyNAS Network Storage

Switches

Wireless Access Points

Other Business Products

Arlo

Mobile Broadband